Privacy Policy for au.ecotanka.shop
Effective Date: 11th January 2026
At nolocal.ecotanka.shop, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR) where applicable.
1. What Information We Collect
We collect the following personal information when you interact with our website:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party payment providers)
- Order history and customer support communications
- Device and browsing data (e.g. IP address, browser type, pages viewed)
2. How We Collect Your Information
We collect your information when you:
- Place an order or make a purchase
- Contact our customer service
- Create an account or subscribe to updates
- Use our website (via cookies and analytics tools)
3. Why We Collect Your Information
We use your information to:
- Process and deliver your order
- Communicate with you about your purchase
- Provide customer support
- Improve our website and services
- Send you updates, promotions, and product news (only with your consent)
4. Disclosure of Your Information
We may share your information with:
- Payment processors (e.g. Stripe, PayPal)
- Delivery and logistics partners
- IT and hosting service providers that support our website
- Government or regulatory authorities, where legally required
We do not sell or rent your personal information to third parties.
5. Storing and Protecting Your Information
We store customer data on secure servers operated by us or our service providers, which may be located in different countries.
We take reasonable technical and organisational measures to protect personal data from loss, misuse, unauthorised access, alteration, or disclosure.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data (where legally permitted)
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
7. Cookies and Analytics
We use cookies and similar technologies to:
- Enable website functionality
- Monitor traffic and usage patterns
- Improve your browsing experience
You can adjust your cookie preferences through your browser settings.
8. Email Marketing
We send promotional emails only in accordance with applicable laws.
You can unsubscribe at any time using the link provided in our emails.
9. Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our business practices.
Any updates will take effect once published on this website.
11. Contact Us
If you have any questions or concerns about this policy, or wish to exercise your privacy rights, contact:
ecotanka
Support portal: help.ecotanka.com
